I'm Business Accounts Executive
Ben Manlapaz
Ben Manlapaz is a dynamic Business Accounts Executive with 8 years of expertise in sales and client growth, specializing in strategic management solutions for SMEs. Known for his ability to close high-value deals and build long-term business relationships, he has consistently exceeded revenue targets by 28%+ annually. Passionate about simplifying organizational workflows, he aligns clients with business processes that boost efficiency and profitability.
About Me
Driving organizational success through strategy, leadership, and experience.
Working closely with leadership, I ensure every initiative aligns with business goals, brand standards, and long-term growth strategies, delivering exceptional value and profitability.
My Core Services
Business Management & Strategic Planning
I provide expert business management and strategic planning services tailored to drive comprehensive organizational growth. This encompasses robust accounts management and strategic initiatives focused on strengthening client relations. My core objective is to implement forward-thinking strategies that foster sustainable expansion and boost profitability.
Operational Leadership & Process Optimization
My expertise covers organizational development, process optimization, and large-scale project management. I excel in operational leadership roles focused on maximizing efficiency and performance. I achieve this by leveraging modern methodologies, including comprehensive digital transformation and process automation strategies across all business functions.
Financial & Regulatory Affairs
I offer comprehensive financial oversight, meticulous budgeting, and accurate forecasting services. Furthermore, my role includes managing complex compliance requirements, proactive risk management, and navigating intricate regulatory affairs. These services are vital to ensure robust business security, maintain legal adherence, and guarantee operational stability.
Career Timeline
- Delivered 25+ high-priority healthcare projects on time and within budget, improving operational efficiency by 30% and reducing project overhead costs by 18%
- Led cross-functional teams of 10-12 members, improving team productivity by 22% through various methodologies and streamlined workflows.
- Reduced medical business delivery timelines by 20% by implementing standardized PMO processes, resulting in faster client turnarounds and 15% higher customer satisfaction.
- Managed a $5M project portfolio, optimizing resource allocation and increasing ROI by 12% through data-driven decision-making.
- Improved stakeholder engagement by introducing bi-weekly progress reports, reducing miscommunication issues by 35% and increasing alignment on project goals.
- Cut medical billingt risks by 40% by developing a proactive risk management framework, ensuring zero critical failures across 18 months of medical billing and invoicing execution.
- Increased office profitability by 17% by renegotiating vendor contracts and leveraging cost saving strategies without compromising quality.
- Drove digital transformation initiatives, automating manual reporting processes and reducing administrative workload by 25%, enabling faster decision-making.
- Directed all accounting and financial business functions, including A/P, A/R, payroll, cash flow projections, and budgeting, ensuring 100% accuracy and transparency.
- Spearheaded the implementation of new billing systems, enhancing the efficiency
of financial operations saving 86% of administration costs. - Led daily operations and strategic initiatives, managing a diverse team of 16-20
professionals and fostering a culture of high performance. - Modernized office infrastructure with advanced technology, including new servers,
data backup systems, and software solutions, improving productivity by 89%. - Developed and launched a user-friendly website, enhancing client engagement and
service accessibility thereby increasing incoming calls and requests by 200/day. - Executed comprehensive employee recruitment and training programs, retaining
81%, ensuring a skilled and motivated workforce. - Formulated and executed strategic business development plans, driving growth by
23% year over year and expanding market presence. - Established and enforced robust company policies and procedures, ensuring
compliance and operational excellence.
- Conceptualized and executed strategic business plans, overseeing all phases from
inception to successful launch. - Developed and implemented innovative marketing strategies, strengthening brand
presence and customer loyalty leading to a 68% increase in portfolio clients, that
includes businesses and individual families. - Cultivated strong relationships with clients and industry stakeholders, leveraging
these connections to drive business growth by 36% in the first year of opening. - Negotiated and structured complex financial products, including loan
consolidations, new purchases, and refinancing, delivering tailored solutions to
clients. The availability of these types of loans led to 21% increase in revenue. - Launched 16 specialized loan programs to support credit-challenged applicants,
facilitating access to home ownership. - Directed comprehensive market research and analysis, informing strategic
decision-making and competitive positioning.
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Advanced Financial Management Systems (QuickBooks, SAP)
- Project Management Software (Asana, Trello, Microsoft Project)
- Customer Relationship Management (CRM) Systems (Salesforce, HubSpot)
- Data Analysis & Reporting Tools (Tableau, Power BI)
- Enterprise Resource Planning (ERP) Systems (Oracle, SAP)
- Digital Marketing Tools (Google Analytics, SEMrush)
- Human Resources Management Systems (HRMS)
- Master’s Degree in Business Management
University of Management and Technology
Current-ongoing - Business Management, BS
University Of Management and Technology
Jun 2021 May 2023 - Logistics Management, AA
Community College of the Air Force
Sep 1990 – Sep 1991 - General Studies, AA
Granite State College
Sep 1986 – Apr 1992 - Business Management, AA
University System of New Hampshire
Sep 1986 – Apr 1992
Military Service
My Portfolio
